Support & Resources

Browse the resources below to get started with your digital device or connect with the Digital Medicine team for additional support.

Schedule a Technical Support Virtual Visit

Have questions about setting up your device?
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Log in to MyOchsner and select an appointment time that’s convenient for you.

Schedule Now!

Live Digital Medicine Device Demo and Tech Support Webinars

Sign up for a live demo and tech support Q&A with our team.

Sign Up Now

Ochsner Digital Medicine App & Device Setup Guide

Setting up your blood pressure cuff and/or glucometer - iOS & Android devices

Download

Already enrolled in the program and having trouble with your device?

Download the NEW Ochsner Digital Medicine App

Having trouble with your device using the new Ochsner Digital Medicine app?

Download the Troubleshooting Guide

Frequently asked questions & new app features

View Now

Setting Up Your Digital Device

Blood Pressure Cuff

Watch these videos to learn how to properly use your digital blood pressure cuff when participating in Ochsner’s High Blood Pressure Digital Medicine program.

Watch this video to learn how to set up your digital blood pressure cuff on Android devices.

Watch this video to learn how to set up your blood pressure cuff on iOS devices.

Click here for additional support and FAQ information related to your blood pressure cuff.

Glucometer

Watch these videos to learn how to properly use your digital glucometer when participating in Ochsner’s Type 2 diabetes Digital Medicine program.

Watch this video to learn how to set up your digital glucometer on Android devices.

Watch this video to learn how to set up your digital glucometer on iOS devices.

Download Glucometer Guide
How to Care for Your Glucometer

Questions?

Browse the Digital Medicine frequently asked questions or contact our team. Our specialists are also available to answer your calls at866-273-0548.

Browse FAQs
Contact Team